Appointments Coordinator
Scheduling doesn’t need to be a drain on time. Digital employees act as your Appointments Coordinator, handling bookings, confirmations, reschedules, and preparation automatically. They keep diaries organised, reduce no-shows, and make sure every appointment runs smoothly.
The result? A better experience for customers, higher utilisation of your team, and more time back for valuable work.
What Digital Employees Do as
Appointments Coordinator
Appointments Coordinator
01
Scheduling across teams and locations
Instant bookings – across calendars, services, and sites.
Fewer clashes – smart checks prevent double-booking.
Always available – 24/7 coverage for customers.
02
Confirmations and automated reminders
Fewer no-shows – reminders reduce forgotten appointments.
Clear details – confirmations ensure everyone’s on the same page.
Less manual chasing – no staff time wasted on follow-ups.
03
Reschedules and cancellations
Frictionless changes – customers adjust bookings in seconds.
Optimised diaries – freed-up slots can be reallocated instantly.
Better flow – avoid gaps in schedules.
04
Pre-appointment capture and preparation
Smarter sessions – customers provide info in advance.
Better outcomes – staff arrive prepared with what’s needed.
Higher satisfaction – smoother experience from the start.
05
Resource coordination
Rooms, links, and equipment – all organised automatically.
No overlooked details – everything in place before the session.
Streamlined admin – fewer tasks for staff to juggle.
Digital Employees don’t just manage appointments—they keep your operation running like clockwork.
-45% no-show rate
Fewer No-Shows
Automated reminders and confirmations reduce missed appointments and last-minute cancellations.
+30 hrs saved per staff/month
Time Saved
AI handles bookings, updates, and FAQs — freeing staff to focus on high-value tasks.
4.7/5 customer satisfaction
Better Experiences
Frictionless scheduling and real-time help lead to smoother customer journeys.
+20% resource utilisation
Higher Utilisation
Fewer gaps and more accurate scheduling help you get the most out of your people and spaces.
10x more bookings with same team
Scalable
Easily handle peak periods or high volumes without needing to scale headcount.
+15% operational efficiency
Improved Resource Planning
Gain real-time insights to optimise staffing and reduce idle time.
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